Support and learning resources

Need help using Nielsen and Gracenote solutions and products? Explore our support and learning resources.

Nielsen resources

Visit our client portal to find important support and learning resources.

If you’re looking for training documents, calendars or software materials, please
visit the Nielsen Learning Hub.

View our welcome video, our how-to-guide to get started on the Learning Hub.

For assistance, please contact Learning@Nielsen.com

For technical support, please contact Customer Support.

For Audience Measurement, Ad Intel and Nielsen Tracking Services (NTS):

For Audio Measurement, Scarborough/PRIME Lingo and Nielsen Planning products:

Need help using Gracenote solutions and products? Explore our support and learning resources here.